In this episode, Jackie talks with Shachella James, Vice President of Infrastructure Ops and Technology Services at CenterPoint Energy. In this role, Shachella leads infrastructure, transport, telecommunications, data center and technology system control center operations. In addition, she supports Information Technology operations for CenterPoint Energy’s competitive businesses. She is a transformational leader focused on the human and financial implications and enterprise impacts of agile, digital and cloud strategies. Shachella is also an executive sponsor of the Cultural Niketan of India, a CenterPoint Energy Employee Resource Group. Outside of work, Shachella is active in the Alpha Kappa Alpha Sorority, Inc. and a volunteer with the youth ministry at her church. As an executive board member for both Child Advocates and Genesys Works Houston, she advocates for under-resourced communities and science, technology, engineering, and mathematics (STEM) education. Shachella earned her bachelor’s degree in management information systems from Texas A&M University and her master’s degree in business administration from the University of Texas at Austin. She is a certified technology professional through the PMI and earned her Cyber Security certificate from Cornell University. Shachella is a graduate of Leadership Houston and the American Leadership Forum. She is an award-winning technology leader as a Top 50 Multicultural Leader in Tech, Woman Who Means Business and a Houston CIO ORBIE Leadership award recipient. (Wow, Shachella!)

Jackie and Shachella are friends, and they are both wellness enthusiasts. They are also both champions for women and girls. Listen as they discuss the importance of transformation during difficult times, reminding us that the road is not always smooth and easy. While slow and steady may often win the race, Shachella states that sometimes you have to go faster to see the change you are striving for. In business dealings, Shachella finds magic in space and trust. Her growing edge is fostering a mentality of grit and grace.

Sales Magic is an extension to Jackie’s Real Sales Magic Program that has inspired thousands of sales leaders to embrace change, challenge the status quo and act decisively. Tap into your own magic, your unique power to innovate. Be sure to subscribe to this podcast, so you don’t miss an episode. Learn more about the Business Champion program at and across social media platforms.

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