In this episode, Jackie talks with Dr, Kim Nugent, an innovation leadership coach, best-selling author, keynote speaker, and founder of Kim Nugent Enterprises LLC. Additionally, Kim is the director of Talent and Organizational Development for Harris Health. She also received the 2022 Lifetime Achievement Award from the International Association of Top Professionals and was named One of Houston’s Most Influential Women for 2022. Kim’s passion is helping others live their best professional lives.

Jackie and Kim have worked together, and they are also friends. Listen as they discuss Kim’s most recent book, Recruit, Retain & Reimagine Today’s Foodservice Workforce. The foodservice industry was hit hard by the pandemic. Kim’s book explores the challenges of post covid transformation, primarily linked to staffing and attracting Next Gen talent…business issues that many companies and industries are facing. Kim’s book was, in part, an effort to give back to an industry that has played such a large part of her career success. Along with the book, comes the sage wisdom to trust the process of transformation. During Kim’s 20+ years in foodservice, she was fortunate to have a number of mentors, and she reminds us of the importance of building a community and network to sustain a successful career. Everyone can be a mentor; just set the intention to do so. 


Sales Magic is an extension to Jackie’s Real Sales Magic Digital Learning that delivers real results for thousands of sales leaders. Tap into your own magic, your unique power to innovate and rapidly grow your customer base. Be sure to subscribe to this podcast, so you don’t miss an episode. Learn more about Real Sales Magic Digital Platform at and across social media platforms. A great reminder to all of us that to be a sales leader, you must be a Business Champion. 

Interested in being a guest on Sales Magic?  Email to share the lessons of your journey with others who want to tap into their own creative power to sell and innovate.